Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the ALVO platform and its features, including ALVO Calendar (the “Services”), provided by ALVO (“ALVO,” “we,” “us”). By accessing or using the Services, you agree to these Terms. The Services are provided to insurance agencies and their authorized agents for business use.
1. Accounts and eligibility
Access is provisioned by your agency. You are responsible for maintaining the confidentiality of your credentials and for activity under your account. You must be an authorized user of a subscribing agency to use the Services.
2. Acceptable use
- Use the Services only for lawful business purposes and in compliance with applicable laws and regulations, including those governing insurance sales and communications.
- Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the Services or their underlying systems.
- Do not use the Services to store or transmit content that is unlawful or infringes the rights of others.
3. ALVO Calendar and third-party services
ALVO Calendar can connect to third-party calendar providers, including Google, at your option. Your use of those third-party services is also governed by their terms. When you connect a provider, you authorize ALVO to access that provider on your behalf to deliver scheduling features, as described in our Privacy Policy. You may disconnect at any time.
4. Customer data
As between you and ALVO, your agency owns the data it and its agents submit to the Services. You grant ALVO the rights necessary to host and process that data to provide the Services. We handle personal information as described in our Privacy Policy.
5. Availability and changes
We work to keep the Services available and secure, but we may modify, suspend, or discontinue features from time to time. We may update these Terms; continued use after an update constitutes acceptance of the revised Terms.
6. Disclaimers
The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
7. Limitation of liability
To the fullest extent permitted by law, ALVO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the Services.
8. Contact
Questions about these Terms? Contact us at support@getalvo.com.